Support

If you are a current customer in need of assistance it is always best to refer to your payment terminal, POS system, or ATM Machine for support phone numbers. Below you will find the customer support numbers and contact information of the various systems we sell.


NPC/Vantiv

Tech Support & Customer Service:
888-208-7231

Voice Authorization Instructions:
800-291-4840

PCI Validation Help Desk:
877-207-6727

PAX terminal processing w/ NPC/Vantiv:
904-900-3741

Web Support Resources:

  • Troubleshooting possible Internet problems (VIEW PDF)
  • Vx520 Power Fail recovery fix (VIEW PDF)
  • Vx520 Download Instructions and Terminal level changes (VIEW PDF)
  • Vx520 Quick Reference Guide (VIEW PDF)

Electronic Payment Inc (Clover and Exatouch)

Tech Support & Customer Service:
800-966-5520

Voice Authorization Instructions:
800-228-1122

Web Support Resources:


ATM

Tech Support:
Please refer to the phone number listed on the front of your ATM.